Goosecross Rewards Program 101 →
What is the Goosecross Rewards Program?
Goosecross Rewards is a loyalty program designed to reward members for their dedication to the club. For each Goosecross wine purchase, members earn points toward reward certificates valid for Goosecross®, ÆROS® and TopFlight™ brand purchases. Additionally, members will have access to specials and promotions year around.
How do I earn points?
Points are earned for all of the regular things that you already do as a club member plus you are eligible for lots of bonus point opportunities.
Here are some examples:
- Earn points for Goosecross purchases
- Receive points for your birthday
- Receive points for your Wine Club Anniversary
- Get points for every bottle you buy
- Bonus points awarded for Will Call
- Signing up for SMS alerts
- Double point promotions
- …and lots more!
Do I earn additional points for being a longtime member?
Yes. Our tenured members will receive loyalty points on the anniversary month of joining our wine club. For every year of membership, you’ll get 1,000 points
(example: 5 years = 5,000 points, 7 years = 7,000 points, 12 years = 12,000 points).
Where do I find my loyalty card number?
We mailed a letter welcoming you to our Loyalty Program that had a plastic, loyalty card with a Goosecross logo on it. Your loyalty card number is the 19 digit number on the back of that card. We also include your loyalty point number in the Loyalty Point statements that are emailed to you monthly.
Do I need my membership card to earn points?
No. Points will be automatically added to your account each month as you accrue them, and a monthly Loyalty Point statement will be emailed to you.
How do I know how many points I have?
You can check your points balance online at any time.
What does a point = in $$
In plain and simple terms, a point is worth a penny. To figure out how this works, just move the decimal point over two places to the left, so 500 points = $5.00
When do points expire?
Points expire each year on August 31st. If you earn points right before the expiration date, we give them to you in September, so you have a whole year to use them.
What can I buy with those points?
Points can be redeemed for everything except insurance and sales tax (just like grocery store coupons).
What if I don’t have enough points to buy what I want?
Don’t worry! The value of your points will be deducted from your total purchase. You can also earn more points (see above) until you accumulate the desired amount.
How do I buy with my points?
You have 3 choices to buy with points:
1. Redeem online – just put a note in the customer comments section at check out that says that you want to apply your points towards your purchase.
2. Call us – we’ll make it easy and do all the math for you!
3. Hold on to them for an excuse to visit either of our Tasting Rooms and redeem your points in person.
Where do I go to view information and details about Goosecross Rewards?
You should find the answers to all your questions here on goosecross.com and can access the page directly by clicking to the Loyalty Program Details here. Additionally, our staff will be available daily from 9:00 am to 6:00pm to answer any questions you may have and provide customer service by phone at (800) 276-9210.
Thank you for being our valued club member! We look forward to serving you again soon.
